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Consulting Account Lead IV, Google Cloud

GoogleToronto, ON, Canada
This posting is for an existing vacancy.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in a customer-facing role in management consulting, enterprise technology sales, or professional services.
  • Experience leading business or cloud technology transformation programs for enterprise organizations.
  • Experience working with C-suite or VP-level executives.

Preferred qualifications:

  • Advanced degree in a Management, Technical, or Engineering field.
  • Experience orchestrating large, multi-workstream programs involving customers, partners, and internal teams in a matrixed organization.
  • Experience building business cases and articulating the return on investment of technology investments to executive stakeholders.
  • Knowledge of the Google Cloud ecosystem.
  • Familiarity with the enterprise Artificial Intelligence/Machine Learning (AI/ML) landscape and concepts of agentic transformation.

About the job

The Google Cloud Consulting (GCC) team is evolving to meet the demands of enterprise AI transformation.

As a Consulting Account Lead (CAL), you will be the single point of accountability for shaping, orchestrating, and delivering our most strategic customers' transformation journeys. You will act as the executive trusted advisor to C-suite executives, defining the "how" behind their most ambitious goals and ensuring they realize tangible business value from their investment in Google Cloud and Google AI.

In this executive leadership role, you will own the customer's change journey, from architecting the services strategy early in the business cycle to establishing governance and acting as the unifying thread across complex delivery programs involving the customer, partners, and internal Google teams. You are the definitive post-sales transformation and Customer Experience (CEx) leader on the account.

In this role, you will be expected to be on the customer site approximately 50% of the time.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The Canada base salary range for this full-time position is CAD 224,000-230,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Be the lead Customer Experience and Transformation advisor for C-suite and VP+ stakeholders, developing and delivering industry-specific points of view on how Google Cloud and Google AI drive measurable business value, competitive differentiation, and return on investment.
  • Own the end-to-end services strategy, shaping the customer's transformation journey by creating strategic roadmaps, proposals, and delivery plans directly linked to business objectives.
  • Manage cloud delivery programs with key customers, ensuring successful execution and quality across customers, partners, and Google Cloud Consulting.
  • Establish program operating models to ensure accountability and alignment. Orchestrate resources across the Customer Experience (CEx) organization and advocate for the customer with cross-functional teams.
  • Be a change agent focused on navigating organizational complexities to ensure the successful adoption of the platform, owning the plan to activate and drive usage of Google Cloud and AI Solutions.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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