People Experience Excellence Strategy and Operations Lead
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Minimum qualifications:
- 6 years of experience in a management consulting, operations, business strategy, investment banking, venture capital or private equity role, or 4 years of experience with an advanced degree.
- 3 years of experience working with executive stakeholders.
- 2 years of experience developing business strategies or managing cross-functional initiatives.
Preferred qualifications:
- MBA or equivalent practical experience.
- Experience with the rollout of large-scale initiatives requiring extensive change management, leadership buy-in, implementation, and execution.
- Experience with problem-solving, quantitative analysis, and communicating findings to executive management.
- Ability to work across teams, build relationships, and influence executives.
- Ability to work in ambiguous, fast-changing environments.
- Ability to develop and understand strategy.
About the job
People Experience (PX) is the team at Google that delivers extraordinary, hire-to-retire experiences for Googlers in the moments that matter most. We deliver global HR processes (with regional nuances where needed) that are personalized and delightful for millions of candidates and 175k+ Googlers. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Googler and Market-level HR support.
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.
Responsibilities
- Drive communication frameworks and strategies on behalf of People Experience. Partner effectively with the broader People Experience team, partners, and leadership to facilitate decision-making and ensure outward communications and work requirements land effectively with their audience.
- Steward a service model design strategy via data-driven analyses and complex problem structuring. Gain a business understanding and ensure decision-making through an agile mindset and aptitude for detail.
- Anticipate and avert process breakdowns by proactively identifying obstacles within strategic plans and across the organization. Conduct analyses, design projects, and implement holistic solutions to address complex problems and improve organizational effectiveness.
- Contribute to function-wide initiatives for short and long-term projects. Conduct analyses, formulate recommendations, and indirectly manage ad-hoc teams to help drive the work. Communicate findings to leadership and the broader organization.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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