Technical Program Manager II, Fleet Management
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Please submit your resume in English - we can only consider applications submitted in this language.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Note: Google’s hybrid workplace includes remote roles.Remote location: Mexico.
Minimum qualifications:
- Bachelor's degree in Science, a related technical field, or equivalent practical experience.
- 2 years of experience in a formal account management, technical program management, client service or management consulting role.
- Experience working with cross-functional and geographically dispersed teams and customer bases.
- Ability to travel 30% of the time as required.
Preferred qualifications:
- Experience engaging and managing vendor partnership/engagements, with a focus on Data Center operations/infrastructure.
- Experience working within a complex organizational setting (e.g., PMO, geographic dispersion, etc.).
- Demonstrated ability to present materials to a range of partners on both technical and non-technical matters.
- Excellent communication, project and stakeholder management skills.
- Background in Data Center operations.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
As a Technical Program Manager at Google, you will develop relationships, both internally and externally, and connect with internal customers and partner teams to develop an understanding of their business requirements and goals. Building on this knowledge, you will develop technical solution proposals to meet those needs, provide input into long range data center and equipment procurement processes, and project schedules. You will identify and mitigate project risks, and monitor and measure service performance for each customer. As the customer’s primary contact, you will manage ongoing transformation activities and ensure the long-term success of the account. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players in the know on project progress and deadlines.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Establish and maintain a position as an advisor and advocate for internal customers for services deployed in non-Google owned data centers.
- Work with customer technical leads, executives, and partners to manage and deliver infrastructure solutions.
- Become a trusted expert in data center infrastructure solutions, and provide effective operational and technical advice around these technologies.
- Channel customers’ feedback to the delivery project management team to ensure excellent in-production experience.
- Develop best practice recommendations based on experience gained during customer engagements.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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