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Senior Strategic Agency Manager, Google Customer Solutions (Japanese, English)

GoogleTokyo, Japan

Google welcomes people with disabilities.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
  • Experience in building executive relationships with internal and external stakeholders.
  • Ability to communicate in Japanese and English fluently, as it is a customer-facing role that requires interactions with local and regional stakeholders.

Preferred qualifications:

  • Experience working autonomously in a dynamic, ever-changing, and collaborative environment.
  • Experience managing complex, partnerships and promoting digital advertising solutions.
  • Understanding of diverse cultures and being comfortable working with global teams.
  • Demonstrated thought leadership and executive functioning within the digital marketing space.
  • Excellent problem-solving skills to assess performance and ability to develop insights to capture opportunities.
  • Excellent communication and influencing skills.

About the job

Many of our advertising clients rely on agencies to plan, execute, and manage their marketing activities and advertising campaigns. The Agency team is responsible for empowering these clients to achieve their marketing and advertising goals through agency partnerships. This involves collaborating directly with both agencies and advertisers, while also helping agencies enhance their capabilities to better serve their clients.

In this role, you will partner with agency executives, Google Customer Solutions (GCS) customer promoters, and cross-channel agency teams to drive business growth and product adoption via long-term relationship building and agreement making. You will be responsible for bringing our partners on a journey by determining where our agency, customer, and Google strategies and GCS priorities align to enable both agency and customer success. You will identify opportunities to cultivate agency growth, enabling them to reach their full potential in supporting clients and achieving scalable impact.

You are a trusted advisor and competitive promoter who maintains a focus on customer success by bringing the best Google has to offer. You will help entrepreneurs individually and broadly build their online presence and grow the businesses and grow the unique needs of advertising companies. You will collaborate closely to spot and analyze customer needs and trends and also create and implement business plans broadly for all types of businesses.

Responsibilities

  • Build, maintain, and evolve external relationships with partners and across the ecosystem, and manage partnerships with entities of all sizes.
  • Develop cross-product area partner initiatives and build go-to-market strategies to meet broader goals across changing industries.
  • Serve as the relationship manager for our current existing agreements. Help realize and optimize value from these partnerships while building long-term relationships.
  • Engage with several internal cross-functional teams across multiple geographies to incubate, launch, improve, and scale new features and user experiences across markets and functional areas.
  • Own and strengthen executive-level agency relationships through key C-level meetings, quarterly reviews, and speaking engagements.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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