Sales Manager, Engage Google Customer Solutions (French)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of industry experience in advertising, sales or business development, or 8 years of experience with an advanced degree.
- Experience in leading a sales team.
- Ability to communicate in French fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in commercial teams (e.g., sales, marketing).
- Experience with managing and inspiring high performing sales teams against quotas. Experience in brand performance at scale.
- Ability to own sales team operations, including portfolio management, team building, KPI measurement, execution. Ability to model and coach behaviours including C-level engagement, effective questioning, objection handling.
- Ability to take initiative and work in a changing environment. Ability to be resourceful, with attention to detail.
- Ability to influence executive stakeholders. Passion for consultative solutions sales with a drive to innovate.
- Excellent communication and problem-solving skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Sales Manager within our Engage team, you'll lead, coach, and motivate a high-performing team to use consultative sales skills to understand our advertisers' needs and deliver solutions that grow their businesses. You will own relationships and partner directly with clients to deliver sustainable solutions. You will accelerate business growth and think strategically about the business segment while working cross-functionally with partner teams. You will think outside the box and you'll be an advocate for customers to help shape the engagement and program design.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Lead the management, operations, training, coaching, and support of a cross-program team of GCS Small Business Solutions Engage Account Strategists and Accelerated Growth Team Strategist.
- Manage, inspire, and motivate a team of client-facing and high-performing Googlers, supporting career development and growth.
- Deliver business growth and engagement, and ensure high client satisfaction. Meet or exceed goals associated with these objectives, including OKRs and relevant product adoption goals.
- Strengthen client relations through key C-level meetings, reviews, and speaking engagements.
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