Logistics Trade Compliance Operations Manager
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience in trade compliance operations in the Middle East
- 5 years of experience in a customer or client-facing role, supervising and managing third-party logistics relationships
- Ability to communicate in Arabic fluently as this is a customer-facing role that requires interactions in Arabic with local stakeholders
Preferred qualifications:
- Experience in a logistics environment and more specifically in customs broker and Foreign Trade Zone (FTZ) management
- Experience with ECCN classification regulations and country-specific trade regulations from the Middle East
- Experience working in a collaborative, cross-functional and geographically diverse environment
- Excellent communication skills with the ability to effectively develop and present information to senior level management
- Experience implementing EMEA export/import regulations
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Google Cloud Logistics (GCL) enables Alphabet stakeholders and customers to deliver the equipment that provides compute and storage capacity globally.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Own the day-to-day trade compliance operations for GCL in multiple countries in the Middle East (including Saudi Arabia, Kuwait, the UAE).
- Oversee, manage & direct customs brokers and relevant service providers. Drive alignment and prioritization of initiatives.
- Manage third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for Key Performance Indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
- Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
- Recognize improvement opportunities to the cost or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.
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