Practice Customer Engineer, Security, Google Cloud
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Minimum qualifications:
- Bachelor's degree in a technical field or equivalent practical experience.
- 10 years of experience in a technical cyber-security role.
- Experience navigating regulatory compliance landscapes (e.g., ISO 27001, NIST, DORA, PCI-DSS, or GDPR) and translating requirements into technical solutions.
- Experience with architecting and implementing security concepts in the cloud (e.g., identity and access management, identify provider, identity life-cycle management, firewalls, zero trust, secrets management, disaster recovery and continuity, data loss prevention, encryption).
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience using programming languages (e.g., Python, JavaScript/TypeScript) to demo, prototype, or workshop with customers.
Preferred qualifications:
- 12 years of experience with cloud security architecture or implementation.
- Experience with technical writing, public speaking, or community engagement (e.g., blogs, conferences, open source contributions).
- Experience securing AI/GenAI workloads.
- Experience with multiple Cloud providers or multi-cloud solutions.
- Knowledge of ISO 27001, SOC 2/3 audit, FedRamp, HIPPA, and risk management experience (e.g., ENISA).
- Knowledge of large language models (LLM) risks (e.g., prompt injection, data leakage), AI governance, or frameworks like the NIST AI RMF or OWASP Top 10 for LLM.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Practice Customer Engineer (CE) with a specialty in Security and Compliance, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized and highly regulated workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, Product and Engineering, to be writing code to develop prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve security-centered customer challenges, architecting solutions that meet strict regulatory frameworks, and provide a critical feedback loop to influence customers and product development.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business, regulatory and technical requirements, and present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and technical engagement to prove the value of the Google Cloud portfolio.
Responsibilities
- Drive the technical win for complex workloads blocked by security and compliance concerns, to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
- Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
- Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
- Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
- Serve as a security advocate and ambassador for the platform at internal and external industry events, conferences, and security forums to build brand trust and market influence.
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