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Program Manager, Reverse Manufacturing Process Engineering (English, Spanish)

GoogleMexicoRemote eligible

This role will be based in Guadalajara, Mexico.

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Note: Google's hybrid workplace includes remote roles.

Remote location: Mexico.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in program or project management.
  • Experience driving system capabilities, design, integration, or implementation for supply chain (e.g., procurement, inventory, order fulfillment).
  • Ability to communicate in English and Spanish fluently to engage with local stakeholders.

Preferred qualifications:

  • Experience driving business process enablement, requirements, or solutions.
  • Experience leading supply chain process reengineering and design, including B2B collaboration and transactions on supply chain functions with external partners.
  • Experience in driving process and systems capabilities, requirements, business process designs, testing and training.
  • Experience with Enterprise Resource Planning (ERP) systems, supply chain planning, or execution platforms in an Electronic Manufacturing Services (EMS) setup.
  • Experience collaborating with cross-functional teams on business process enhancements.
  • Excellent problem-solving skills.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

We enable Google’s unique scaling and hardware requirements by providing outstanding manufacturing operations.

In this role, you will be acting with supply chain process engineering and transformation expert design, enable and lead system, process, tooling enhancement across global manufacturing partners (Contract Manufacturers). You will collaborate closely with multiple internal and external cross-functional teams to evaluate gaps in existing processes, platforms and drive the business case for transformation while collectively identifying, documenting, and managing the business requirements pipeline. This includes translating business requirements to functional and technical designs, mapping process flows through collaboration with partner teams, and developing or reviewing integration, user acceptance and associated program test plans. You will drive engagement and communications by presenting regularly on project progress in a variety of forums and formats, such as team meetings, emails, and presentations to executive stakeholders.

Responsibilities

  • Design and enable reverse manufacturing supply chain processes and systems with internal and external partners.
  • Support deployment of new capabilities for Return Merchandise Authorization (RMA), Remanufacturing (ReMan) and Decommissioning (Decom) operations.
  • Sustain capabilities and enhancements as per project/product roadmap, focusing on contract manufacturers.
  • Execute delivery per project plan, identify and assess risks, develop mitigation plans, align stakeholders with communications.
  • Translate business requirements to functional and technical designs, map process flows through collaboration with partner teams.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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