Program Manager, RCS, Business Engineering Operations
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
Preferred qualifications:
- Experience in driving operational designs through selection and application of frameworks, standards, tools, processes and resourcing models.
- Experience in collaborating with product and engineering teams with operational insights.
- Experience with Ads, telecommunication, first-party or third-party ecosystems, engineering productivity.
- Knowledge of technical operations and program management methodologies.
- Ability to design technical solutions, tools, or write scripts to automate routine tasks.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.In this role, you will be responsible for supporting the operations and partner ecosystem that scale Rich Communication Services (RCS) for Business services across Google. You will be responsible for overseeing vendor operations and partner support for RCS for Business with the go-to-market strategy. You will partner in operations and lead partner support for RCS for Business, including general oversight and streamlining. You will support operationalization of ongoing RCS for Business initiatives.Android is Google’s mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world.
Responsibilities
- Develop and drive technical and operational programs and processes that support RCS for Business Objectives and Key Results (OKRs), partner for user needs. Establish a cadence for program reviews, decision-making and prioritization.
- Develop technical knowledge to troubleshoot issues, identify root causes, and propose solutions for emerging tests.
- Craft communications that synthesize operational performance, partner needs, and highlight key takeaways for Product, Engineering, and leadership teams.
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