Incubation Program Manager, Global Vendor Operations, YouTube
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in a customer or client-facing role.
- 7 years of experience analyzing data and generating business insights.
- 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
Preferred qualifications:
- MBA or Master's degree in a related field.
- Certification in Council of Supply Chain Management Professionals (CSCMP) and Operations Six Sigma.
- 7 years of experience using data analysis to drive decision making.
- 7 years of experience building relationships with stakeholders or clients.
- Experience in data center equipment environments or computer component manufacturing with the knowledge of SQL, analytics or other relevant operations coursework.
- Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenges.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Fast-paced, dynamic, and proactive, YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As the Trust and Safety Incubation Manager, you will find solutions that enable scale. You will ensure minimum viable products are delivered prior to scaling across our global operations. You will be involved in leading and coordinating User Acceptance Testing (UAT) for large platform migrations and new releases. In this role, you will help build lasting frameworks and processes to build for scale.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we hear, share, and build community through our stories. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities
- Plan, manage, and execute incubation projects (e.g., setting up experiments, tool testing and incubation, policy incubation and classifier training efforts).
- Define success criteria, lead and coordinate efforts with cross-functional teams, manage schedules/risks, and manage key performance indicator reporting.
- Manage stakeholder expectations through effective communications and manage change.
- Recommend and make data driven decisions to identify and fix enforcement gaps and subjectivity.
- Make business recommendations (e.g., cost-benefit, forecasting, experiment analysis, etc.) with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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