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Senior UX Writer and Content Designer, Applied AI

GoogleWaterloo, ON, Canada

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
  • Experience working on enterprise platforms designed for a range of personas, including technical users.
  • Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

  • 5 years of experience in writing, editorial, marketing, or UX writing in an agency setting and interacting with executive leadership.
  • 3 years of experience working in an involved, cross-functional technology organization.
  • Experience developing information architecture for product suites.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will be working at the intersection of Generative AI and Conversational AI. You will drive innovation and product development to meet the demands of the competitive Generative AI application market. You will be driving content strategy across the Customer Engagement products, helping to unify our offerings into a cohesive portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Advocate for all UX functions as essential to the product life-cycle. 
  • Drive the development of innovative UX writing and content design solutions to complex user, product, and business issues. 
  • Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g.,marketing, legal, engineering) to develop a product narrative, goal, mission, or principles. 
  • Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products. 
  • Influence the development of priorities across projects to balance tactical efforts in alignment with larger project goals.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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