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Account Strategist, Mid-Market Sales, Google Customer Solutions

GoogleTokyo, Japan

Google welcomes people with disabilities.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in account management, sales, or marketing.
  • Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospects.
  • Ability to communicate in English and Japanese fluently to interact in this customer-facing role.

Preferred qualifications:

  • Experience in sales in a technology, advertising, media sales, or internet environment.
  • Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
  • Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
  • Experience managing multiple accounts simultaneously while paying attention to detail.
  • Ability to grow in a rapidly changing environment with excellent problem-solving and creative thinking skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Mid-Market Sales (MMS) team is a critical growth engine for customers in Google Customer Solutions, which looks after various sized customers with a focused approach, with multiple supporting specialist teams.

In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. Our customers include finance, healthcare, real estate, career, and so on, who are developing their digital marketing capabilities. You will play a key role in unlocking growth from these customers by building long-term relationships and orchestrating our Google advertising and digital solutions.

This is a customer-facing role that requires interactions in Japanese with local stakeholders.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks and building quarterly plans for achievements.
  • Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing goals.
  • Own the business process by driving customer outreach, pitches, solution implementation and performance evaluation.
  • Work towards quarterly business and product growth goals.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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