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Policy Enforcement Manager, Violent Extremism, YouTube

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in data analytics, Trust and Safety, policy, cyber security, or related fields.

Preferred qualifications:

  • Bachelor's or Master's degree in a field related to violent extremism or counter-terrorism.
  • Experience with machine learning.
  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g., Python).
  • Experience in operations such as scaled or sales operations, vendor management, or process or organizational optimization.
  • Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Policy Enforcement Manager focused on Violent Extremism, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to safeguard the platform's integrity, mitigate risk, and manage content trends to identify potential Community Guideline violations. With tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will be collaborating with cross-functional teams, including policy development, legal, engineering, and product, which is essential to developing and implementing effective enforcement strategies that address the evolving issues of content moderation. You will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines. You may also be required to work on-call on weekends and holidays.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Ensure quality enforcement of YouTube’s Community Guidelines. Research and stay up-to-date on key Violent Extremism trends as well as abuse patterns across policy areas.
  • Oversee YouTube’s enforcement operations, including monitoring performance against operational health metrics, overseeing operations with high quality, and driving efforts to optimize tooling solutions.
  • Work closely with cross-functional stakeholders on Violent Extremism-related issues and policy escalations, and clearly communicate initiatives to the broader organization, including local teams.
  • Execute strategies across YouTube in close partnership with Legal, Product Management, Engineering, and Google Trust and Safety.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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