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Senior UX Program Manager, Health

GoogleLondon, UK

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 6 years of program management experience within design or UX organizations.
  • Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.

Preferred qualifications:

  • Experience with the product development life-cycle.
  • Experience analyzing data and leveraging insights to drive strategy.
  • Experience managing risks (e.g., operational, product, team health).
  • Experience working with UX teams and partnering effectively on cross-functional projects or teams in highly dynamic/fast paced environments.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

The Health Platforms and Devices team builds innovative products and services that help our users live longer, healthier lives. We bring together the best of Google technologies and AI, health behavior science, and user-centered design to help users organize the health and wellness data, get insight from it, and take action toward their health goals. We do this with a suite of apps, services, and health wearables. We aim to make consumer health more personal, proactive, and actionable.

Responsibilities

  • Be accountable for leading multiple strategic UX programs for key product experiences. Collaborate with UX leadership on critical decisions and orchestrate the successful delivery of several simultaneous projects.
  • Orchestrate cross-functional collaboration to align roadmaps, priorities, and resources, ensuring strategic and operational alignment with interdependencies are clearly planned and understood.
  • Advocate operational excellence and process improvement. Design and optimize scalable processes that balance velocity with quality.
  • Evolve team-wide operational rhythms by governing structured design reviews and utilizing UX craft expertise to build programs that maximize team efficiency.
  • Ensure executive leadership and stakeholders have clear visibility into program status, risks, and strategic priorities.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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