Global Vendor Operations Manager, YouTube
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Minimum qualifications:
- Bachelor's degree in HR, Business, a related technical field, or equivalent practical experience.
- 5 years of experience building relationships with stakeholders or clients
- 5 years of experience in identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes.
- Experience in vendor operations management (or overseeing vendor operations programs).
Preferred qualifications:
- MBA or Master's degree.
- 5 years of experience analyzing data and generating business insights in order to guide business decisions.
- Experience in program management on cross-functional projects.
About the job
As a part of the YouTube Trust and Safety, you will be dedicated to ensure that YouTube is a place for users, viewers, and creators around the world to create and express themselves. In this role, you will understand and solve their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, as the Trust and Safety team is on the front-lines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities
- Own the vendor management operations.
- Create, lead, and support cross-functional company initiatives/projects.
- Oversee third-party vendor partners and their dedicated associates supporting our account by monitoring key performance indicators (KPIs) and vendor scorecards, developing business cases to drive logistics process improvements, and aligning and prioritizing initiatives in a dynamic environment with multiple interdependencies.
- Manage quarterly budgets, invoice control, and capital improvement projects within assigned locations while cultivating relationships with multiple internal customers across data centers.
- Identify and act on cost and quality improvement opportunities by developing documented business cases, presenting them to peers and management for approval, and delivering ongoing project management.
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