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Technical Communications Manager, Technology and Society

GoogleSan Francisco, CA, USA; Mountain View, CA, USA; +2 more; +1 more
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in technical communications, public relations, or journalism within the technology, AI, or scientific research sectors.
  • Experience translating technical or academic material into clear, engaging narratives for non-technical audiences.

Preferred qualifications:

  • Experience working effectively with highly technical stakeholders (e.g., PhD researchers or software engineers) and guiding them on thought-leadership platforms.
  • Ability to manage multiple projects simultaneously.
  • Deep interest in the societal implications of emerging technology.
  • Familiarity with core machine learning concepts (e.g., model efficiency, attention mechanisms, neural networks) and the ability to rapidly comprehend complex research papers.
  • Excellent diplomatic and negotiation skills, with the ability to represent technical research to external stakeholders with various regulatory and societal priorities.
  • Excellent strategic thinking skills, with the ability to anticipate how technical news will be received by different global audiences.

About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As the Technical Communications Manager for Technology & Society, you will sit at the intersection of breakthrough innovation and its broader impact on the world. You will work closely with researchers, engineers, and policy experts to demystify complex technical developments and frontier AI research. You are a storyteller who can navigate high-level technical white papers and prestigious scientific journals as easily as a media briefing.

You will develop communication strategies that emphasize transparency, rigour, and the human impact of the work. Whether you are breaking down the benefits of new AI compression techniques, explaining next-generation neural architectures, or exploring the evolutionary philosophy of Artificial Intelligence (AI), you will ensure the technical progress is understood and contextualized within the broader societal, press and competitive landscape.

It's our job to help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values, and our approach to the big public policy issues of the day. To succeed here, you'll combine creativity with organizational skills to manage multiple projects with tight deadlines simultaneously, as well as enjoy pitching to journalists, bloggers and commentators, or producing internal communications and events for our employees. Things happen quickly at Google and to get stuff done here you need to be an enthusiastic team player who can work cross-functionally and isn't hesitant to take risks or try new things.

The US base salary range for this full-time position is $142,000-$205,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop and execute communication strategies for technical research, product launches, and long-term societal initiatives.
  • Distill complex technical information into accessible content, including blog posts, FAQs, and messaging documents.
  • Manage reactive communications and provide strategic counsel on sensitive issues related to AI and technological impact.
  • Build and maintain relationships with technical journalists, industry analysts, academic influencers and external partners (including global and country-specific organizations).
  • Identify, prepare, and advise executive researchers and technical leads for high-profile public engagements, including media interviews, speaking opportunities, and the development of a strong digital presence, to effectively share and contextualize technical research across social and authored channels.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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