Sales Manager, Google Customer Solutions
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Please submit your resume in English - we can only consider applications submitted in this language.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience leading a sales team or developing sales professionals.
- Experience building a book of business.
- Ability to communicate in English and Spanish fluently to engage with regional stakeholders.
- 8 years of business experience in advertising, marketing, consulting, media, business development, or advertising agencies.
Preferred qualifications:
- MBA or comparable degree.
- Experience with or coaching digital campaign management, particularly in Google Ads or competing products.
- Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
- Experience managing and inspiring high-performance sales teams.
- Independent, motivated and thrives on immersion in a rapidly changing environment, with effective communication, problem-solving and analytical skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Recruit, retain, motivate and develop a client-facing and high-performing sales team.
- Deliver against ambitious revenue and product targets, and grow engagement and client satisfaction for a portfolio of small and medium businesses in the Mexican market.
- Analyze data, trends, and client performance with your teams to develop strategic plans for customers, while tracking activity and providing detailed data analysis weekly, driving consistent tracking.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
- Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.