UX Survey Scientist, Search Growth Systems
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in an applied research setting (e.g., product or academic), or similar.
- Experience in survey design and analysis (e.g., sampling, weighting surveys answers, writing questionnaires, pre-testing question wording, or longitudinal survey research program).
- Experience with quantitative research design utilizing various methods (e.g., descriptive statistics, multivariate data visualization, multivariate regression, bootstrap methods, logs analytics, and text analytics).
Preferred qualifications:
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 2 years of relevant work experience within User Experience, Human-Computer Interaction, applied research setting, or product research and development.
- Experience with experimental design, scale development and validation, survey weighting, advanced statistic modeling, and logs analysis.
- Experience understanding relationships between sentiment data and logs data (e.g., growth metrics and survey metrics).
- Experience in survey design and statistics.
- Experience with descriptive and inferential statistics including t-test, ANOVA, regression.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
In this role, you will be responsible for complex research programs that have a direct impact on the future direction of our products. You will explore user behavior, shaping the product and business strategy to acquire users.
In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.Responsibilities
- Conduct separate research on multiple aspects of products and experiences.
- Collect and analyze user behavior through surveys using a variety of techniques (e.g., questionnaire design, psychometrics, sampling techniques, mitigating nonresponse bias, data weighting and imputation techniques, user segmentation, longitudinal research, etc).
- Work with Data Science, Product Managers, Engineers, Designers, and other UXRs to prioritize research opportunities in a fluid, rapidly changing environment.
- Understand and incorporate technical and business requirements into research.
- Combine survey research with other data sources or research methods in partnership with cross-functional researchers (e.g., qualitative and quantitative research methods).
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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