Scaled Operations Manager
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree in Computer Science, similar technical degree, or equivalent practical experience
- 7 years of experience managing operations.
- Experience working at companies specializing in data labeling and human-in-the-loop services.
Preferred qualifications:
- MBA or Master's degree in a related field or CSCMP certification.
- 7 years of experience using data analysis to drive decision-making.
- 7 years of experience building relationships with stakeholders or clients.
- Excellent problem-solving skills with the ability to apply structured thinking and logic to work and provide solutions to issues.
About the job
As a Scaled Operations Manager, you will lead multidisciplinary AI/ML programs within AI Data operations, strengthening cross-Google accountability and execution. In this role, you will plan requirements with internal customers, manage projects through entire life-cycle, and co-ordinate stakeholders across offices, time zones, and hemispheres while managing schedules, operations, and risks to ensure alignment on progress and deadlines.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.Responsibilities
- Drive program outcomes for a portfolio of programs, focusing on efficiency, quality, and scalability.
- Design, launch, standardize, and continuously optimize end-to-end operational processes for various workflows.
- Develop and implement frameworks for tracking and reporting on the delivery and quality of work, ensuring goals are met.
- Serve as the first point of contact for volume management and deliverable tracking, co-ordinating across multiple Product Areas.
- Ensure smooth execution of projects by proactively identifying and resolving bottlenecks and risks.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.