Policy Lead, Trust and Safety, User Generated Content
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in a policy, legal, trust and safety, or technology environment.
Preferred qualifications:
- JD or Master’s degree.
- 5 years of experience in relevant policy or product roles.
- Experience with cloud technology.
- Experience with policy and knowledge of the technology sector and key policy issues affecting the internet (e.g., harmful content, privacy, AI).
- Experience with advanced product/program management.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Global Policy and Standards (GPS) works closely with stakeholders across Google (e.g., Product, Engineering, Legal, Government Affairs, PR) to launch external and internal policies and standards on how our products should be designed and used. We focus on a range of thematic issues from AI to content to privacy. While we leverage our cross-product scope to share good practices, find synergies, and harmonize approaches, we also adapt these approaches to meet the distinct ethos and user bases of each of Google's products.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full-time position is $125,000-$185,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Collaborate with cross-functional teams to ensure policy analysis and recommendations consider all teams’ perspectives. Resolve high-profile policy issues coming from the public, regulators, users, customers and internal stakeholders.
- Collaborate with cross-functional teams to influence product decisions and prioritization and improve user experience.
- Drive research and collaboration to set industry standards. Drive awareness and understanding of our product policies within Google and across our user base.
- Advance education around the first principles that define our approach to trust risk areas.
- Work with sensitive content or situations and potentially be exposed to graphic, controversial, or upsetting topics or content.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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