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Product Manager, YouTube, Commerce, Purchase Lifecycle

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 3 years of experience in product management.
  • 2 years of data analysis experience.

Preferred qualifications:

  • Master’s degree or PhD in a technology or business related field.
  • Experience working cross-functionally with Engineering, User Experience (UX)/User Interface (UI), Legal, Customer Success, etc.
  • Experience with SQL, data modeling and commerce related products.
  • Excellent written and verbal communication, and investigative skills.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

In this role, you will work on features for users to manage their YouTube purchases, including user experiences to view, manage, renew, cancel, pause, and upgrade subscriptions and other products. You will also work on communications relating to the purchase lifecycle, be it a renewal anniversary, an offer to upgrade, or a price change. You will drive the highest customer satisfaction, retention and Average Revenue Per User (ARPU) growth, partnership with all of YouTube’s paid Product teams and in compliance with regulations.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Collaborate with User Experience (UX), Engineering and cross-functional peers to manage a product strategy and roadmap for YouTube’s purchase management features and communications systems, across YouTube’s surfaces.
  • Work with YouTube’s paid Product teams (e.g. YouTube Premium) and Surfaces (e.g. Main App, Living Room, YouTube TV) to align on plans, execution, launches and measurement.
  • Become the expert on current and upcoming regulations and compliance requirements, as they relate to your scope, and influence clients for the roadmaps accordingly.
  • Partner with Customer Support teams to provide features, data and documentation that help them deliver seamless and performant services.
  • Own the aggregate metrics and storytelling about YouTube’s paid customer base, across products. 

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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