Policy and Enforcement Manager, Cross Product Safety
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in data analytics, Trust and Safety, policy, cyber-security, or related fields.
Preferred qualifications:
- Master's degree or PhD.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards.
- Experience in a scripting/programming language (e.g., Python).
- Ability to influence key stakeholders across geographies to contribute towards continuous improvement of operations.
- Ability to influence cross-functionally at various levels.
- Excellent communication and presentation skills (written and verbal).
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As a Policy Enforcement Manager working in the New Products “Big Bets” space, you will be part of a tight knit, global team with exposure across all of Trust and Safety’s verticals, as well as a close partnership with YouTube product teams. This role is fast paced, highly visible, and has a large scope.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities
- Lead Enforcement and Operations for “Big Bet” new product areas. Dive into new complex spaces, and take a keen understanding of business models and use it to design top notch operations plans.
- Evaluate new risk vectors (often with no precedence), and help design Trust and Safety plans to mitigate risk. Be able to spot problems, and help raise solutions to leadership.
- Have a good understanding of top Trust and Safety priorities across Operations and Technology, and leverage that knowledge when designing solutions. Partner with stakeholders across Product, Engineering, Business Analytics, and Vendor Operations to ensure products on YouTube can launch in a safe and trusted manner.
- Review graphic, controversial and offensive video content in-line with YouTube’s Community Guidelines. Handle escalations with fast turn-around time to define the best plan and provide timely updates to executives.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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