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Technical Program Manager III, Product Quality, Platforms and Devices

GoogleMountain View, CA, USA

Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 5 years of experience in program management.
  • Experience with manufacturing or supply chain operations.
  • Experience in product quality and product development within hardware or consumer electronics (e.g., Phones, Tablets, Laptops, etc).

Preferred qualifications:

  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience with early product life-cycle phases (e.g., concept, definition, early prototypes).
  • Experience analyzing customer insights, feedback, or return data to drive product improvements.
  • Experience using data to identify trends, diagnose issues, and make informed decisions.
  • Understanding of Quality Planning and Methodologies (e.g., DFMEA, PFMEA, DfX).
  • Excellent investigative skills.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our team’s mission is to provide a seamless and unparalleled product experience by assuring the quality of Google's Home and Health products. We act as a critical bridge between our customers and product development, leading and driving quality through the entire product life-cycle. By translating field and customer insights into a new bar for quality, and by partnering cross-functionally, and driving accountability via key metrics, we not only enable our business but also ensure the best possible experience for our users.

As a Product Quality Technical Program Manager for Google's Home and Health devices, you will represent the customer within the product organization. This is a highly impactful and cross-functional role, bridging the gap between field insights and product development. You will work closely with engineering, product management, and support teams to drive a culture of quality and continuous improvement. Your leadership will directly influence the product roadmap and enable our business to provide a seamless and unparalleled user experience.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
  • Lead and drive the product quality strategy throughout the entire life-cycle, from early concept to end-of-life.
  • Translate critical customer and field data into actionable insights, advocating a higher quality bar for our devices.
  • Identify issues, define key quality metrics, and drive accountability across teams.
  • Impact the business by minimizing returns, improving product health, and shaping our next generation of products.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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